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Operations


Sam Burrer - V.P. Operations

Sam Burrer - V.P. Operations

Sam Burrer has been with Dutch Maid since 1980. He's currently the Vice President of Operations and Sales. Previous Employment/Occupation: Sam started driving for Dutch Maid in 1980, came into the office as a dispatcher in 1982, and moved into the VP position in 1985. Family: Sam is married and has 4 children, 1 daughter and son-in-law, 3 sons, and 1 grandchild. Activities: In my spare time, I farm, attend basketball and football games.

Contact Information:
419-935-0136 ext. 1333
samb@dutchmaid.com

Michael Polachek – Operations Manager

Michael Polachek – Operations Manager

Michael Polachek joined Dutch Maid in 2015 to fill the Ohio Dispatch position. Previous Employment/Occupation: Michael has experience as a Transportation Supervisor, Logistics Coordinator, and Logistics Analyst, shipping a variety of consumer products. Family: Michael is originally from Willard and currently lives in Norwalk with his wife and two young children. Activities: I enjoy spending time with family and friends, working outdoors and following Ohio State football.

Contact Information:
419-935-0136 ext. 1326
michaelp@dutchmaid.com

 

Robert Von Haase – Inbound Dispatch

Robert Von Haase – Inbound Dispatch

Robert Von Haase was with Dutch Maid between 1991-1995. He has been with the company again since 1997. His current duties include East Coast and Back Haul Dispatch, and managing all back haul accounts. Previous Employment/Occupation: Worked for JB hunt from 1989 to 1990. He also worked for an independent from 1990 to 1991. He worked as a local driver from 1995-1997 as well as serving our country as a driver in The Army National Guard. At Dutch Maid he has been a driver, a driver trainer and now operations and dispatch. Family: Rob is married and has 2 sons and 2 step-daughters. Activities: When I have free time I enjoy riding my motorcycle, golfing and hunting.

Contact Information:
419-935-0136 ext. 1332
robv@dutchmaid.com

 

Connie Albright - Dispatch

Connie Albright - Dispatch

Connie Albright started with Dutch Maid in 2014. Connie is a Willard resident. Connie's current duties include dispatching, finding and securing loads, assisting both the Ohio and Inbound Dispatchers, assisting drivers with directions. Previous Employment/Occupation: Connie has been in the trucking industry for over 30 years - payroll, safety, dispatch, and customer services. Family: Connie is married with one daughter and son-in-law, 1 son and daughter-in-law, and 1 granddaughter. She also has 6 dogs!! Activities: I enjoy gardening, cooking, canning, sewing, but not cleaning the house. I also enjoy motorcycling. 

Contact Information:
419-935-0136 ext. 1323
conniea@dutchmaid.com

 

Jason Behnke -- Ohio Dispatch

Jason Behnke -- Ohio Dispatch

Jason was hired in October 2016 as the Ohio Dispatcher. He resides in Port Clinton, having to driver about an hour to work every day. Jason graduated from Oak Harbor and his previous work experience included Management & Sales for a construction company. After this, he ran a truck driving school where some of our Dutch Maid drivers came from. Jason enjoys spending time with his nieces & nephews, watching sports, and helps with the family farm.

Contact Information:
419-935-0136 ext. 1426
jasonb@dutchmaid.com

Hans Studer – Night Dispatch

Hans Studer – Night Dispatch

Hans was hired as a Dutch Maid truck driver in April of 2014 and hired to an office position as the evening dispatcher in January of 2017. In December 2016 Hans married his wife Jennifer and they bought a house in Willard to which they are currently renovating. Hans also served in the United States Navy for 9 years and graduated from Regent University with a bachelor’s degree in animation. He loves eating sushi

Contact Information:
419-935-0136 ext. 1436
hanss@dutchmaid.com

Casey Keller -- Information Technology

Casey Keller -- Information Technology

Casey was hired in February 2017 as our IT Administrator. He went to EHOVE for Computer Networking, and Terra State Community College for Computer Systems and Networking Support. He has worked in the IT field for 10 years, mostly in manufacturing. Casey resides in Norwalk and enjoys the outdoors, fixing things, home improvement, and his dogs! 

Contact Information:
419-933-3955
caseyk@dutchmaid.com

 

Norma Cok – Customer Service

Norma Cok – Customer Service

Norma Cok has been with Dutch Maid since 1975. Her current duties include Customer Service Manager, Scheduling Appointments, Over, Shortage and Damage Manager. Also, all fuel billing and helping the accounting department. Previous Employment/Occupation: New Haven Supply in the billing department. Family: Norma is married and has 2 daughters-2 son-in-laws, and 4 grand children. Activities: I love to travel to warm places, spending time with my children and grandchildren, shopping, reading, gardening and helping my oldest daughter run our beauty salon. 

Contact Information:
419-933-3929
normac@dutchmaid.com

 

Christie Shoup – Customer Service

Christie Shoup – Customer Service

Christie Shoup has been with Dutch Maid since 2004. Her current duties include Customer Service, Scheduling, and Detention. Previous Employment/Occupation: 1994 – 2004 RR Donnelley & Sons – Customer Service Admin. Family: Christie is married and has a daughter and two step children. Favorite activities: When I’m not working, we spend a lot of time with family and friends. I look forward to relaxing at the lake cottage in Michigan, shopping and traveling. 

Contact Information:
419-935-0136 ext. 1347
christies@dutchmaid.com

 

Heather Puckett – Customer Service

Heather Puckett – Customer Service

Heather Puckett started at Dutch Maid recently, September 2015. Heather grew up in Willard, Ohio and moved to Sandusky, Ohio after high school. Prior to starting at Dutch Maid, Heather was a General Manager at McDonald's in Huron, Ohio. Her current duties include assisting in the Account Department in all aspects. Heather has one dog, Lexi. Activities: I am currently enrolled at BGSU Firelands for Business Management. I enjoy spending time with my family and friends.

Contact Information:
419-935-0136 ext. 1345
heatherp@dutchmaid.com